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You are considered to have applied for a residence permit under the Special Act on the day the application is received by the Danish Immigration Service.

For digital applications, this means that the application is submitted the moment you press "Submit" and the application is thus received by the agency.

Subsequently, you will receive a receipt on the screen that your application has been submitted digitally. You can also choose to receive this receipt by e-mail.

If you have submitted your application on a paper based form and submitted it to the Danish Immigration Service's Citizen Service, where you also had biometrics recorded, the day on which you submitted the application to the Citizen Service is the time of application. You will also receive a receipt for applying at the Citizen Service.

If you have handed in the form at a Danish representation abroad, that submission is the time of application.

The Immigration Service has set a target for the average maximum processing time of 35 days.

This is an average, so some cases will be decided faster and other cases will take longer. A case processing time of more than 35 days will often be because we need further information to make a decision in the case. If we need further information in your case, we will contact you either by telephone or in writing.

We will inform you as soon as we make the decision. 

While your application for a residence permit under the Special Act is being processed, you will have the possibility to be accommodated in an asylum center. However, this is not a requirement. You can also reside privately, with family or friends.

From 22 April 2022 you have the right to work in Denmark when you have applied for residence permit under the Special Act and you have had your fingerprints and facial image (biometric features) recorded at the Immigration Service’ Citizen Service.

You do however not have the right to work in Denmark if you obviously cannot get a residence permit under the Special Act section 1 or 2. If you are a Ukrainian citizen and you have applied for residence permit under the Special Act and you have had your biometrics features recorded, you have the right to work in Denmark. Read more about the requirements for a residence permit 

You have the right to work in Denmark no matter when you applied and had your biometric features recorded. If your biometric features were recorded 22 April 2022 or later, the letter of confirmation you receive at the Citizen Service states the right to work while the application is processed. If your biometric features were recorded before 22 April 2022 the letter of confirmation states that you are not allowed to work before you receive a decision. However, you are still covered by the new rule concerning the right to work while the case is processed.

The Immigration Service hand over letters of confirmation to everyone who have their biometric features recorded and the Immigration Service cannot assess whether you qualify for a residence permit under the Special Act before we make a decision in the case. If you or your employer are not sure if you obviously cannot get a residence permit under the Special Act section 1 or 2, you should not start working before you get a decision.

If you are offered a job while your case is being processed, you must send the Danish Immigration Service a copy of your employment contract, as it may have an impact on where you will live, should you receive a residence permit.

If you wish to start working before you are granted a residence permit you must contact the Danish Tax Agency in order to get a tax card. You can read more at skat.dk/ukraine

Once you have applied for a residence permit under the Special Act, you have access to several healthcare services while your application is being processed. You must be able to prove that you have applied for a residence permit under the Special Act to receive medical treatment. You can do this by showing the receipt you received when you applied for a residence permit or when you had biometrics recorded.

Read more on the Ministry of Health's website

If you still have another valid residence permit in Denmark, or if the visa-free stay or visa you traveled into the country on has not yet expired, you can travel freely in and out of Denmark, and also to Ukraine.

If you have no other basis of residence in Denmark than the residence that your ongoing case for a residence permit under the Special Act gives you, you must have a re-entry permit to be able to enter Denmark again after traveling out of the country.

Read more about how to obtain a re-entry permit

Please note that if we lack information in connection to the assessment of your application under the Special Act, we will try and contact you by phone. If we cannot reach you, or you are unable to send the missing information to us – e.g. because you have departed during the case processing – we will not be able to decide on the case and it will then wait until we can assess as to whether the requirements for a residence permit are met.

If you need to send more information or documentation to the Immigration Service after you have submitted the application, you can use our contact form.

Choose the subject ‘Displaced from Ukraine’ when you use the contact form.

Go to the Immigration Service's contact form