In most cases you must pay a fee in order to have an application for a residence permit processed by SIRI.
Please follow link for further information about fees.

Below you find guidance on when it is possible to have a fee refunded.

Please note that the guidance only concern fees paid to the Danish Agency for International Recruitment and Integration for the processing of an application. It does not concern fees paid toThe Danish Immigration Service or a payment  you may have made to a Danish representation outside of Denmark for their assistance in connection with the submission of an application.

A fee can be refunded if:

  • you are not eligible for submitting the application

  • the international obligations of Demark or EU-regulation dictates an application to be submitted without fee 

  • your application is rejected because you have not made full payment of the fee and the difference is more than DKK 225 (2023 level) or

  • your application is rejected because you have not made full payment of the fee and the difference is less than DKK 225 (2023 level) but you have not paid the full fee within the given deadline.

If an application cannot be processed it will be rejected and part of the fee will be refund.

As a rule SIRI cannot process your application if

  1. You submit in Denmark at a point when your stay in Denmark is not legal
  2. You are obliged to provide biometric data for the application but refuse to do so
  3. The application must be submitted online and you do not oblige.

In these situations you will receive a refund less an amount of DKK 930 (2023 level)

Find further guidance on legal stay here.
Find further guidance on biometric features here.
Find further information on application forms and when to apply online here.

You cannot receive a refund of the fee paid if you renounce your application or the application for some reason or other no longer is relevant for you.

Nor can you receive a refund in case your application is refused.

Find further information on fee here.

 For a refund you must provide the following:

  • Caseorder-ID
  • We need full name, address and date of birth of the person who made the payment
  • or full name, address of the company who made the payment.

Furthermore, you must provide a copy of the receipt for paying the fee. 
The receipt can be the automatically provided receipt from our system or a specific receipt from your bank. A bank receipt must carry the name of the account holder, otherwise this must be documented separately.

The fee will be refunded to the credit card used for the payment of the fee.

If you would like a refund to a specific account. Please provide the following:

  • Name and address of the bank
  • IBAN
  • Swift Code
  • Account Number
  • Full name of account holder

If you hold a Danish nemID and a Danish bankaccount, the fee can be refunded to a so called nemKonto if you provide CPR- or CVR-number.

Please note that for the first 365 days after payment the fee can only be refunded to a credit card.

You can send the requested documentation through our website: or by letter to the Danish Agency for International Recruitment and Integration, P.O. box 304, 2500 Valby. Remember to state your personal ID number and your case order ID.

To appeal the Danish Agency for International Recruitment and Integrations decisions regarding regarding refund of fee, you can submit the appeal to:

The Immigration Appeals Board
Adelgade 13
1304 Copenhagen K
Tel.: +45 61 98 38 00

If your appeal is to be reviewed by the Immigration Appeals Board, it must be submitted no later than eight weeks after you have received the decision not to refund a fee.