All online application forms will be unavailable from Friday 28 March 2025 at 5:30 PM to Sunday 30 March 2025 at 7:00 PM. Some online application forms will be unavailable until Monday 31 March 2025 at 10:00 AM. This is due to technical maintenance. The printable application forms (PDF and Word) and the online visa invitations will still be available.
Visit nyidanmark.dk/ukraine if you need information from SIRI and the Danish Immigration Service to Ukrainian citizens
Contact technical support
You can contact technical support if you are having technical issues concerning online application forms, My Page or newtodenmark.dk and you need help.
Contact form
You can use this contact form to contact the Immigration Service or SIRI, when you are having technical issues. Describe the problem/error below - as detailed as possible with information about form type, reference number, case number and case order ID if applicable. Please also attach a screen shot of the specific situation where you have the issue.
You will be asked to state your CPR/CVR number. We need this in order to answer you in a secure way.