How to book an appointment

You can book an appointment for the following types of service:

  • Biometric features for residence permit
  • New passport
  • Re-entry permit
  • Short term visa extension
  • Laissez-passer (pick up)

You cannot book an appointment for personal guidance on the rules for residence. If you need such guidance, you must call us instead. If you wish to submit an application, you must send it to us. 

You cannot enter Citizen Service if you have not booked an appointment. Below you can read more about the different branch offices and the possibilities for booking appointments. You can book an appointment to the branch office you prefer.

How to visit us

You must appear in person at the appointed time at the Immigration Service’ Citizen Service. When you show up you must bring the things we have described in your text message receipt for the booking of an appointment. See how you get to the specific branch office in the content bars below.

To minimize the infection risk, please consider the following when visiting the Citizen Service:

  1. Come alone; if possible (only bring your family if they also have an appointment). Book an appointment for each family member.
  2. Arrive 5 minutes before your appointment
  3. Stay home if you have symptoms of coronavirus (dry cough, fever, difficulty breathing)

Book an appointment

You must book an appointment before you show up at the Citizen Service Næstved.

Book an appointment online

You can also book appointments until 14 August by calling us. Read about how to book an appointment via phone

Address

Citizen Service Næstved
Farimagsvej 51B
4700 Næstved

Find your way

Location on a map: See Google Maps

Public transportation: See Journey Planner

Free parking with a car: The municipality of Næstved has two parking houses both located close to the Citizen Service. See the location for Parkering House at Rampen and Parkering House at Grønvej

 

 

Book an appointment

You must book an appointment before you show up at the Citizen Service Odense.

Book an appointment online

Address

Citizen Service Odense
Dannebrogsgade 3, 1.
5000 Odense C.

Find your way

Location on a map: See Google Maps

Public transportation: See Journey Planner

Parking with a car: There is 2 hours of free parking at Dannebrogsgade 3, but there is a limited number of parking spots at the lot. Alternatively you can use Parking House Odense P at Thomas B. Thriges Gade with a parking fee

 

 

Book an appointment

Citizen Service Aarhus is not open yet but is expected to open in week 34. It is not yet possible to book an appointment for Citizen Service Aarhus. When it is possible, we will announce it here at newtodenmark.dk.

Address

Citizen Service Aarhus
Grøndalsvej 1B
8260 Viby

 

Book an appointment

Citizen Service Aalborg is not open yet but is expected to open in week 33. It is not yet possible to book an appointment for Citizen Service Aalborg. When it is possible, we will announce it here at newtodenmark.dk.

Address

Citizen Service Aalborg
Gammel Gugvej 17B
9000 Aalborg

 

Book an appointment

Citizen Service Bornholm is not open yet but is expected to open at the end of August. It is not yet possible to book an appointment for Citizen Service Bornholm. When it is possible, we will announce it here at newtodenmark.dk.

Address

Citizen Service Bornholm
Bornholms Airport
Søndre Landevej 2
3700 Rønne