Address

Citizen Service
Ryesgade 53
2100 Copenhagen Ø

Opening hours

Monday: 

 08.30 a.m. - 12.00 p.m. 

 Tuesday:

  11.30 a.m. - 05.30 p.m. 

 Wednesday:

  08.30 a.m. - 12.00 p.m. 

 Thursday:

 11.30 a.m. - 05.30 p.m. 

 Friday:

  08.30 a.m. - 12.00 p.m.

   

The Danish Immigration Service is closed on all public holidays, the day after Ascension Day, Constitution Day (June 5) and between 24 December and 1 January (both days included).

If your enquiry is regarding a concrete case, please make sure to bring all relevant information and documentation. Relevant information can be the applicant's full name date of birth or the case number, Person ID or Alien Identification number (Udl.nr.).

When visiting Citizen Service

You need to take a number when visiting Citizen Service.

You only need to take one number, and you have the following options:

  • Passport
  • Residence permit
  • Residence Card
  • Re-entry permit
  • Visa (short term)
  • Biometric
  • Information

Number currently served...

See number currently served at Citizen Service

Waiting time

Waiting times at Citizen Service are updated on a weekly basis.

Week 49

Monday   

(08.30 a.m. - 12.00 p.m.) 

 00:18 

 Tuesday  

(11.30 a.m. - 05.30 p.m.)

 00:14 

 Wednesday 

(08:30 a.m. - 12.00 p.m.) 

 00:16 

 Thursday  

(11.30 a.m. - 05.30 p.m.)

 00:47 

 Friday  

(08.30 a.m. - 12.00 p.m.)

 00:12

 

The shortest waiting time was: Friday

The average waiting time: 25 minutes

Total numer of visitors: 1.290

Find Citizen Service

Location: See Google map

Public transport: See Rejseplanen.dk